Private Equity

The commercial levers in a private equity value creation plan

9 mins read

A glass and silver control base with four levers, one pulled forward with a red handle, on a deep purple background.

KEY TAKEAWAYS

  • Leverage and multiple expansion carry less of the return than they used to, so more of the plan has to come from revenue and margin.

  • The commercial levers do three jobs: win new revenue, retain what you have and expand existing accounts. Sales capability, CRM and go-to-market alignment are the enablers.

  • Test commercial levers before the deal with evidence: CRM exports, win and loss history, retention cohorts and price realisation.

  • Diagnose before you prescribe. Most commercial plans stall because effort goes into the wrong lever.

  • Track the leading drivers, such as pipeline, win rate, cycle length, retention and price realisation. Revenue lags them.

The private equity value creation levers fall into four families: revenue growth, margin improvement, multiple expansion and cash or capital structure. The commercial levers sit mostly in revenue growth, with pricing reaching into margin. Most plans name them, but few break them down.

If you own the commercial side of a value creation plan, this is the working detail: which levers exist, how to test each one before the deal, how to sequence them from the first 100 days to exit, and how to measure them before revenue moves. It ends with a template you can copy for the commercial workstream.

What is a value creation plan in private equity?

A value creation plan sets out how a portfolio company will grow its value between investment and exit. It turns the investment thesis into a baseline, a set of prioritised initiatives with owners and dates, the measures that show progress, and a review rhythm that runs to exit.

Most plans group initiatives into four families: commercial, operational, financial and M&A. The commercial family covers how the business wins, keeps and grows revenue. In many plans it gets a single line, such as "drive top-line growth", while cost and cash get a detailed workstream.

Why commercial levers now carry more of the plan

Funds can no longer rely on cheap debt and rising multiples to deliver returns. Bain's 2026 Global Private Equity Report found that typical deals now need around 10% to 12% average annual EBITDA growth to deliver a 2.5 times return over five years, compared with about 5% in the 2010s. Bain also found buyout holding periods at exit are now around seven years.

McKinsey's 2026 Global Private Markets Report, citing StepStone data, found that leverage and multiple expansion made up 59% of returns for deals done between 2010 and 2022. With both under pressure, the same report concludes that operational value creation is now likely to be the main source of returns.

In Europe, margin matters too. Alvarez & Marsal's 2026 European Private Equity Value Creation Report found that margin improvement now accounts for roughly half of EBITDA growth in exited deals. Pricing and discount discipline are commercial levers that show up as margin, which is one reason commercial work belongs in the plan from day one.

The private equity value creation levers at a glance

Lever family

What it moves

Typical owner

Revenue growth

Volume, price, mix, new markets

CEO, CRO, CMO

Margin improvement

Cost to serve, procurement, pricing, productivity

CFO, COO

Multiple expansion

Quality and predictability of earnings, market position

Board, deal team

Cash and capital structure

Working capital, debt paydown

CFO

M&A

Add-ons, buy and build

Deal team, CEO

Commercial levers sit inside revenue growth and part of margin. They also drive multiple expansion indirectly, because buyers pay more for revenue that is predictable and well evidenced.

The commercial levers: Win. Retain. Expand.

Every commercial strategy has three jobs: win new revenue, retain the revenue you have and expand what existing customers buy. Three enablers support all of them.

Win

  • Target market and segmentation. Growth comes from the segments the thesis assumes, and the team stops chasing low-fit deals.

  • Pipeline generation. Enough qualified pipeline, from known sources, to support the plan.

  • Win rate and sales effectiveness. A common sales process, clear qualification and a value case buyers believe.

  • Sales cycle length. Deals move without stalling in the same stages every quarter.

Retain

  • Retention and churn. Revenue is durable, and the reasons customers leave are known.

  • Account management. Key accounts are managed actively, with named owners and plans.

Expand

  • Cross-sell and upsell. Someone owns the whitespace in the customer base.

  • Pricing and discount discipline. Price isn't leaking through discounts and quarter-end deals.

Enablers

  • Sales capability and leadership. The team has the skills the next phase of growth needs.

  • Forecasting, CRM and data. The board can trust the forecast because the pipeline data is sound.

  • Go-to-market alignment. Marketing, sales, account management and delivery work to one commercial plan.

How to test the commercial levers before the deal

Financial diligence tells you what the business has earned. Commercial diligence tests whether the growth in the plan is achievable. It looks at six things financial diligence doesn't: commercial maturity, revenue quality, growth constraints, commercial scalability, the value creation opportunity and commercial risk.

Bain's 2026 report makes the same case for full-potential diligence that scrutinises revenue, operational and technology levers before the deal. In practice, that means asking for evidence before accepting the story.

The table below is a starting point for the commercial evidence to request and the first move once the deal closes.

Lever

What to test before the deal

Evidence to request

Typical first move

Target market and segmentation

Is growth coming from the segments the thesis assumes?

Revenue by segment and customer over three years; the ideal customer profile

Agree the ideal customer profile and stop chasing low-fit deals

Pipeline generation

Is the pipeline real, sourced and big enough for the plan?

CRM export of opportunities by stage, age, source and owner

Clean the pipeline and set stage definitions

Win rate and sales effectiveness

Where and why are deals lost?

Win and loss history; stage conversion; variance between sellers

A win and loss review and one common sales process

Sales cycle length

Is the cycle lengthening, and where does it stall?

Days in each stage; deals whose close date keeps slipping

Fix the stage where deals stall first

Retention and churn

How durable is the revenue?

Gross and net retention by cohort; reasons for churn

Review renewal risk in the top accounts

Account management

Are key accounts managed or just served?

Account plans for the top 20; account ownership

Named owners and plans for the top tier

Cross-sell and upsell

Is there whitespace, and is anyone working it?

Product or service penetration by account

A whitespace map for the top accounts

Pricing and discounts

Is price leaking through discounts?

Price realisation; discount approvals; history of price changes

Discount governance

Sales capability and leadership

Can this team deliver the next phase?

Organisation chart, tenure, attrition and the spread of quota attainment

An assessment of sales leadership capability

Forecasting, CRM and data

Can the board trust the forecast?

Forecast against actual for four to eight quarters; CRM data quality

One dataset and a forecast rhythm

Go-to-market alignment

Do marketing, sales, account management and delivery work to one plan?

Lead handoffs, channel mix and cost of sale

One commercial plan with shared targets

Diagnose before you prescribe

A list of levers doesn't make a plan. Most leadership teams will recognise three or four of the problems above; the hard part is establishing which one is actually holding the number down, and it is rarely where the symptom first appears.

As we discussed in Merlin5 Presents episode 1, growth plans rarely fail for lack of ambition. They fail on execution, forecast discipline, pipeline quality and customer leakage, which stay hidden until the plan starts slipping.

A diagnosis needs to look across the whole commercial system, beyond the sales team. Our Growth Assessor™ does this in three weeks, with around 80 questions and two hours of the team's time in a workshop. Sales Velocity Analysis™ then quantifies the four drivers behind revenue: opportunities, deal value, win rate and sales cycle length. The sequence is what is happening, then why, then what to change. Most organisations skip straight to the change.

For a step-by-step method, see our guide on how operating partners can identify revenue growth constraints.

Sequencing the levers from the first 100 days to exit

Not every lever moves at the same speed. Sequence them so early, visible wins fund the patience the slower levers need.

First 100 days: baseline and quick control

  • Rebuild the commercial baseline from the four sales velocity drivers.

  • Tighten discount approval and fix obvious price leakage.

  • Agree stage definitions and a forecast rhythm the board can trust.

  • Review renewal risk in the largest accounts.

Years one to three: capability and growth

  • Strengthen sales leadership and first-line management.

  • Align go-to-market around the segments that grow best.

  • Build account plans and a cross-sell motion for the top tier.

  • Make the sales process and CRM enforce the evidence standards.

Before exit: evidence of revenue quality

  • Show retention by cohort, pipeline health and forecast accuracy over time.

  • Demonstrate that growth comes from a repeatable engine rather than a few one-off deals.

How to measure commercial value creation

Revenue is a lagging indicator. By the time it misses, the cause happened months earlier. Track the leading drivers so you see a lever working, or failing, while there is still time to act.

Leading measures

  • Qualified opportunities and pipeline coverage

  • Average deal value and win rate, by segment

  • Sales cycle length and time in each stage

  • Gross and net revenue retention

  • Price realisation and average discount

  • Forecast accuracy

Lagging measures

  • Revenue and revenue growth

  • EBITDA and margin

A value creation plan template for the commercial workstream

Use this structure for each commercial lever in the plan. Fill in a row only when you have the evidence for it.

Lever

Baseline today

Evidence source

Target and date

Owner

First move

Leading measure

Review rhythm

Example: win rate (new business)

Current win rate by segment

CRM closed won and lost, 12 months

Agreed target and date

CRO

Win and loss review

Stage conversion

Monthly









Keep the template short. A commercial workstream with six well-evidenced levers is more useful than one with twenty aspirations.

Where commercial value creation plans go wrong

  • Copying a playbook. Every portfolio company has a different constraint. A plan that worked in the last deal may target the wrong lever in this one.

  • Treating the plan as a sales kick-off. Energy and targets don't fix a broken process, the wrong segments or a team that can't sell the next phase.

  • Building on pipeline nobody has tested. If the pipeline hasn't been cleaned and the stages haven't been defined, the plan inherits the problem.

  • Starting with the solution. New tools, new hires and new campaigns before a diagnosis usually treat the symptom.

  • Using advisers who have never carried a number. Commercial problems are best diagnosed by people who have run sales organisations themselves.

Frequently asked questions

What are the main value creation levers in private equity?

Revenue growth, margin improvement, multiple expansion and cash or capital structure, delivered through commercial, operational, financial and M&A initiatives. Commercial levers sit inside revenue growth and part of margin, through pricing.

What should a value creation plan include?

The investment thesis, a baseline, prioritised initiatives with owners, targets and dates, the measures that show progress, and a review rhythm from close to exit.

What is a value creation bridge?

A value creation bridge is a chart that breaks the change in equity value between entry and exit into its sources, typically revenue growth, margin change, multiple change and debt paydown.

When should commercial levers be tested?

Before the deal, so the investment case rests on evidence and the plan can start on day one. Testing after close means the first months go on discovery instead of delivery.

How do you know a commercial lever is working before revenue moves?

Track the leading drivers: qualified opportunities, deal value, win rate, cycle length, retention and price realisation. Revenue follows them, often months later in a B2B business with long sales cycles.

Sources

  1. Bain & Company, Global Private Equity Report 2026, press release, 23 February 2026. https://www.bain.com/about/media-center/press-releases/2026/private-equity-resurgence-gathers-steam-as-new-era-challenges-firms-to-enhance-value-creationbain--company-global-pe-report/

  2. McKinsey & Company, Global Private Markets Report 2026, private equity chapter, citing StepStone Group analysis. https://www.mckinsey.com/industries/private-capital/our-insights/global-private-markets-report/private-equity

  3. Alvarez & Marsal, European Private Equity Value Creation Report 2026. https://www.alvarezandmarsal.com/thought-leadership/european-private-equity-value-creation-report-2026

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WRITTEN BY

Chris Thomas

© 2026 Merlin5

© 2026 Merlin5